1. Introduction
Welcome to the Tegan Elli website (“we,” “us,” “our,” or “Tegan Elli”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit or make a purchase from our website, and outlines your rights in relation to your personal data.
By using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand our views and practices regarding your personal data.
2. Data Controller
The data controller responsible for your personal data is Tegan Elli, located at PO Box 7341, Sippy Downs Post Shop, Shop 1, 1 Chancellor Village Bvd, Sippy Downs, QLD, Australia, 4556. You can contact us via email at [email protected].
3. Data Collection
a. Information You Provide to Us
We may collect and process the following data:
- Contact Information: Name, email address, postal address, and phone number.
- Payment Information: Payment card details, billing address, and transaction information.
- Account Information: Username and password when you create an account.
- Communication Data: Information contained in any correspondence with us.
b. Information We Collect Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
c. Information from Third Parties
We may receive information about you from third parties, such as analytics providers (e.g., Google Analytics) and advertising networks.
4. Purpose of Data Collection and Legal Basis
We collect and process your personal data for the following purposes:
- To Fulfill Orders: To process payments, ship products, and provide customer service.
- To Improve Our Services: To understand how users interact with our website, and to improve our products, services, and customer experiences.
- To Communicate with You: To send you updates, promotional offers, and other communications related to your interests.
- To Comply with Legal Obligations: To fulfill our legal and regulatory obligations, such as tax reporting and fraud prevention.
Our legal basis for processing your data includes your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in running and improving our business.
5. Data Storage and Security
a. Storage of Data
Your data is stored securely on servers located within the European Economic Area (EEA) or other jurisdictions that provide an adequate level of data protection. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
b. Security Measures
We have implemented appropriate technical and organisational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, and secure communication channels.
6. Data Sharing
We do not sell, trade, or otherwise transfer your personal data to third parties, except in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, delivering orders, or performing other business functions.
- Legal Requirements: We may disclose your personal data if required by law or to protect our rights, property, or safety, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred to the acquiring entity.
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data and obtain a copy.
- Rectification: You have the right to request correction of any inaccurate or incomplete data.
- Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Restriction of Processing: You have the right to request the restriction of processing your data under certain circumstances.
- Data Portability: You have the right to request the transfer of your data to another controller in a structured, commonly used, and machine-readable format.
- Objection: You have the right to object to the processing of your data based on legitimate interests or direct marketing.
- Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time.
To exercise these rights, please contact us at [email protected].
8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.
You can control the use of cookies through your browser settings. For more information on how we use cookies, please refer to our Cookie Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Tegan Elli
PO Box 7341
Sippy Downs Post Shop
Shop 1, 1 Chancellor Village Bvd
Sippy Downs, QLD, Australia, 4556
Email: [email protected]
Effective Date: 25 August 2024
This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.