Terms & Conditions

1. Introduction

Welcome to Tegan Elli (“we,” “us,” “our,” or “Tegan Elli”). These Terms and Conditions (“Terms”) govern your access to and use of our website, located at www.teganelli.com (the “Site”), as well as any related services, products, and content offered by Tegan Elli.

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site.

2. General Information

a. Business Name:

Tegan Elli

b. Business Address:

PO Box 7341, Sippy Downs Post Shop, Shop 1, 1 Chancellor Village Bvd, Sippy Downs, QLD, Australia, 4556

c. Contact Information:

Email: [email protected]

d. Effective Date:

25 August 2024

3. Eligibility

By using our Site, you represent and warrant that you are at least 18 years old or have the consent of a parent or guardian, and that you have the legal capacity to enter into and comply with these Terms. If you are under 18 years old, you must use this Site under the supervision of a parent or legal guardian.

4. Products and Services

a. Product Descriptions

We make every effort to display the products and services offered on our Site accurately. However, we do not guarantee that the colors, sizes, materials, or other product details will be accurate, complete, reliable, current, or error-free.

b. Availability

All products and services are subject to availability, and we reserve the right to limit the quantity of any products or services that we offer. We also reserve the right to discontinue any product or service at any time.

c. Pricing

Prices for our products and services are subject to change without notice. We reserve the right to modify or discontinue a product or service without prior notice. All prices are listed in AUD (Australian Dollars) and include applicable taxes unless otherwise stated.

d. Orders

By placing an order through our Site, you agree to provide accurate, current, and complete information. We reserve the right to refuse or cancel any order for any reason, including but not limited to errors in pricing, product availability, or suspected fraud.

e. Payment

We accept payment via credit card, debit card, and other payment methods as indicated on our Site. You agree to pay all charges incurred by you or any users of your account and credit card or other payment methods at the prices in effect when such charges are incurred.

5. Shipping and Delivery

a. Shipping

We will arrange for the delivery of the products to the address you specify in your order. We aim to ship orders within the estimated timeframe provided at checkout, but delivery times are not guaranteed and may vary based on location and shipping method.

b. Risk of Loss

All purchases made through our Site are made pursuant to a shipment contract. This means that the risk of loss and title for such purchases passes to you upon our delivery to the carrier.

c. International Shipping

For orders outside of Australia, you may be subject to import duties, taxes, and customs fees. You are responsible for paying these charges and ensuring compliance with local customs laws.

6. Returns and Refunds

a. Return Policy

If you are not satisfied with your purchase, you may return it within 30 days of receipt for a refund or exchange, subject to the following conditions:

  • The item must be unused, in its original packaging, and in the same condition that you received it.
  • You must provide a receipt or proof of purchase.
b. Refunds

Refunds will be processed to the original payment method used at the time of purchase. Please allow up to 14 business days for the refund to be processed after we receive your return.

c. Return Shipping

You are responsible for paying the return shipping costs unless the item was defective or we made an error in your order. We recommend using a trackable shipping service or purchasing shipping insurance, as we are not responsible for items lost in transit.

7. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Tegan Elli or our content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You are granted a limited license to access and use the Site for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site without our prior written consent.

8. User Conduct

By using our Site, you agree to:

  • Use the Site for lawful purposes only and in accordance with these Terms.
  • Not engage in any conduct that restricts or inhibits anyone else’s use or enjoyment of the Site, or which may harm Tegan Elli or users of the Site.
  • Not impersonate or attempt to impersonate Tegan Elli, a Tegan Elli employee, another user, or any other person or entity.
  • Not use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party’s use of the Site.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Tegan Elli. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Tegan Elli shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

10. Limitation of Liability

To the fullest extent permitted by law, Tegan Elli, its affiliates, and their respective officers, directors, employees, agents, licensors, or service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Site.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from the Site.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Site by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Site.

11. Indemnification

You agree to defend, indemnify, and hold harmless Tegan Elli, its affiliates, and their respective officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms or your use of the Site.

12. Governing Law

These Terms and any disputes arising out of or related to these Terms or your use of the Site shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law principles.

13. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of these Terms to arbitrate, shall be determined by arbitration in Queensland, Australia, before a single arbitrator. The arbitration shall be administered by the Australian Centre for International Commercial Arbitration (ACICA) under its arbitration rules. Judgment on the award may be entered in any court having jurisdiction.

14. Changes to These Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated revision date. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

15. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable for any reason, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Tegan Elli regarding your use of the Site and supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

17. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Tegan Elli
PO Box 7341
Sippy Downs Post Shop
Shop 1, 1 Chancellor Village Bvd
Sippy Downs, QLD, Australia, 4556
Email: [email protected]


Effective Date: 25 August 2024


These Terms and Conditions are designed to comply with Australian law and provide clear guidelines for your use of our website and services.